United States Institute of Leadership and Diplomacy
Shining Light in the Midst of Darkness
Module One:
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Getting Starte
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Workshop Objectives
Module Two: Networking for Success (I)
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Overview
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Creating an Effective Introduction
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Making a Great First Impression
Module Three: Networking For Success (II)
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Overview
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Minimizing Nervousness
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Using Business Cards Effectively
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Remembering Names
Module Four: The Meet and Greet
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Overview
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The Three-Step Process
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The Four Levels of Conversation
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Case Study (I)
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Case Study (II)
Module Five: Dressing for Success
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Overview
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The Meaning of Colors
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Interpreting Common Dress Codes
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Deciding What to Wear
Module Six: Writing
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Overview
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Business Letters
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Writing Proposals
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Reports
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Executive Summaries
Module Seven: Setting Goals
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Overview
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Understanding Goals
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SMART Goals
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Helping Others with Goal Setting
Module Eight: Media Relations
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Overview
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Television
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Print
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Web Presence, Blogs & the Internet
Module Nine: Issues and Crisis Communication Planning
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Overview
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Gauging the Impending Crisis Level
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Providing Feedback and Insights
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How Information Will be Distributed
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Tracking the Overall Effect
Module Ten: Social Media (The PR Toolkit)
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Overview
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Blogs
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Wikis
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Podcasts
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Social Bookmarks
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RSS Feeds
Module Eleven: Employee Communications
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Overview
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Verbal Communication
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Non-Verbal Communication Skills
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Email Etiquette
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Negotiation Skills
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Making an Impact
Module Twelve: Wrapping Up
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Overview
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Words from the Wise
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Review of Parking Lot
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Lessons Learned
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Completion of Action Plans and Evaluations